Privacy Policy

01Who Is Responsible for Your Information

1.1Exedy

EXEDY Globalparts Corporation is responsible for Personal Information collected through the Site, product sales and registration, the Exedy Online Account, the Software, connected Products, dealer and service operations, warranty administration, and Exedy marketing activities, except where this Policy identifies another party as independently responsible.

1.2Software Service Providers

Exedy delivers the Software through Exedy's American built and supported software and technology ecosystem. Certain Software features, including the Exedy Online Account, the Exedy Flight App, and the integrations available within the Exedy Software Platform, are developed, hosted, or supported by service providers acting on our behalf. When these service providers handle Personal Information to provide the Services, they do so for Exedy and under contractual obligations to Exedy, and that processing is governed by this Policy.

1.3Authorized Dealers and Other Partners

Exedy works with a dealer-network enablement partner that supports dealer-network development, dealer onboarding, training, and localized service. Authorized Exedy dealers may collect information directly from you and may share relevant sales, reservation, training, service, warranty, and support information with Exedy. Dealers and other partners may have their own privacy notices and may be independently responsible for their practices.

1.4Business Customer and Service-Provider Roles

When a business customer or account administrator uploads or generates Personal Information about pilots, employees, contractors, customers, landowners, applicators, or other individuals, that business may be the data controller or business responsible for providing notices and obtaining any required permissions. Exedy may process that information as a service provider or processor under the customer's instructions, subject to the customer agreement and any applicable data-processing terms.

02Key Definitions

"Affiliate" means any entity that, now or in the future, directly or indirectly controls, is controlled by, or is under common control with EXEDY Globalparts Corporation, including any entity that becomes an Affiliate after the Effective Date.

"Exedy," "we," "us," and "our" mean EXEDY Globalparts Corporation, doing business as Exedy Drones, together with its successors and assigns. Where an Affiliate provides or supports the Services, references to Exedy include that Affiliate when acting in that capacity. EXEDY Globalparts Corporation remains responsible under this Policy as described in Section 1.1.

"Exedy Software Platform" means Exedy's American built and supported software and technology ecosystem used with the Products, including the Exedy Online Account, the Exedy Flight App ground control station software, firmware, mobile and web applications, cloud, data-management, and mapping services, APIs, integrations, updates, and related support, whether developed by Exedy or provided to Exedy by its licensors or service providers.

"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household. The term includes "personal data" and similar terms under applicable privacy laws. It does not include information that is lawfully public, aggregated, or deidentified in accordance with applicable law.

"Operational Data" means information generated through the use of Products or Software, including aircraft, controller, battery, payload, sensor, diagnostic, mission, field, application, and flight information. Operational Data may be Personal Information when it can be linked to an identifiable individual, household, business contact, account, device, or location.

"Customer Content" means information, files, maps, records, images, communications, or other material submitted to or generated in the Services by or on behalf of a customer or authorized user.

03Personal Information and Operational Data We Collect

The information we collect depends on how you interact with the Services, the features you enable, and the permissions assigned by your business or account administrator. We may collect the following categories:

• 01Identifiers and contact information. Name, username, business name, title, mailing and shipping address, email address, telephone number, customer or dealer number, signature, and similar identifiers.
• 02Account credentials and permissions. Login credentials, multifactor-authentication data, user role, account organization, permissions, account status, authentication logs, and recovery information.
• 03Business and professional information. Farm, company, dealer, operator, pilot, technician, applicator, or employer affiliation; licenses, certifications, training status, insurance information, and business contact details.
• 04Transaction and commercial information. Quotes, reservations, orders, invoices, payment status, products considered or purchased, subscription status, promotions, dealer assignments, shipping and delivery information, and service history. Payment processors may collect full payment-card details; Exedy generally receives transaction confirmation and limited card information.
• 05Product, aircraft, and registration information. Aircraft, controller, battery, payload, and component serial numbers; FAA registration or N-number; activation records; firmware version; warranty registration; maintenance history; parts and repair records; and dealer association.
• 06Field, mission, application, and flight information. Field boundaries, map layers, mission plans, flight paths, takeoff and landing points, precise location, altitude, speed, acreage, timestamps, application maps, products or materials applied, application rate, tank or payload data, route history, weather or environmental conditions, and flight logs.
• 07Device, telemetry, and diagnostic information. IP address, device identifiers, browser and operating-system information, controller and network data, GNSS/RTK information, sensor and radar readings, battery health, motor and pump data, error codes, crash or incident logs, performance metrics, connectivity status, and software or firmware events.
• 08Images, video, audio, and uploaded content. Photos, video, audio, map files, documents, support attachments, or other files you choose to upload or that are captured by an enabled payload or feature.
• 09Support, warranty, and training information. Support tickets, emails, chat content, troubleshooting records, warranty claims, incident descriptions, photographs, repair authorizations, training enrollment, attendance, assessments, and certifications.
• 10Website, analytics, and advertising information. Pages viewed, links clicked, referring and exit pages, search terms, approximate location, cookie and pixel identifiers, advertising identifiers, campaign attribution, interaction with emails or ads, and inferred product or service interests.
• 11Communications and preferences. Marketing subscriptions, email and SMS consent records, communication preferences, survey responses, event registrations, and correspondence.
• 12Sensitive Personal Information. Account credentials, precise geolocation, certain government-issued or regulatory identifiers, and payment information may be treated as sensitive under some laws. We do not intend to collect Social Security numbers, biometric identifiers, health information, or other highly sensitive consumer information through ordinary use of the Services unless specifically disclosed and lawfully required.

04How We Collect Information

• 01Directly from you, including through website forms, reservation, quote, and dealer inquiries, purchases, product registration, account creation, training enrollment, support and warranty requests, surveys, events, email, SMS, and other communications.
• 02Automatically from the Site, Software, Products, controllers, payloads, connected devices, cookies, pixels, SDKs, server logs, APIs, firmware, and diagnostic systems.
• 03From your business, account administrator, employer, dealer, pilot, technician, contractor, or other authorized user.
• 04From our Affiliates, service providers that support the Exedy Software Platform, our dealer-network enablement partner, authorized dealers, payment processors, shipping providers, cloud and analytics providers, marketing platforms, warranty and repair vendors, and other service providers.
• 05From integrations you authorize, such as farm-management platforms, mapping providers, weather services, RTK or GNSS services, regulatory tools, or other third-party applications.
• 06From publicly available sources, government or regulatory records, and industry databases where permitted by law.

05How We Use Information

• 01Provide, operate, authenticate, maintain, and improve the Site, Software, Products, Exedy Online Account, and related services.
• 02Create and administer accounts, user roles, organizations, subscriptions, product activations, licenses, and software or firmware updates.
• 03Process reservations, quotes, orders, payments, deliveries, returns, registrations, warranties, recalls, repairs, replacements, training, dealer referrals, and customer support.
• 04Plan, execute, synchronize, store, display, export, and analyze missions, field boundaries, application maps, flight logs, aircraft status, and related operational records.
• 05Provide safety, maintenance, troubleshooting, diagnostic, product-improvement, quality-control, and incident-response functions.
• 06Verify licenses, certifications, account authority, product eligibility, warranty status, and compliance-related records where appropriate.
• 07Protect accounts, Products, Software, networks, users, and the public; detect fraud, misuse, cybersecurity threats, unauthorized access, unsafe conditions, and violations of applicable agreements.
• 08Communicate about transactions, safety notices, recalls, service events, software updates, account notices, training, products, events, and promotions.
• 09Route inquiries and service needs to our dealer-network enablement partner or an appropriate authorized dealer based on territory, product, service capability, and customer preference.
• 10Measure website and campaign performance, conduct analytics, personalize content, and deliver or evaluate advertising, subject to your privacy choices.
• 11Comply with law, legal process, product-safety obligations, regulatory requests, audits, litigation, and enforcement of our rights and agreements.
• 12Support corporate transactions, audits, financing, insurance, due diligence, reorganization, or the sale or transfer of all or part of the business, as described in Section 9.
• 13Create and use aggregated or de-identified information for product development, reliability analysis, benchmarking, safety, research, forecasting, and business planning.

5.1Automated Decision-Making

Exedy may use automated tools to route leads, identify service needs, detect security or safety anomalies, prioritize support, or personalize marketing. Exedy does not intend to use Personal Information to make decisions that produce legal or similarly significant effects about individuals without providing any notice, consent, opt-out, or appeal required by applicable law.

06Field, Flight, and Operational Data

The Exedy Online Account and connected Products may collect precise location and detailed operational information because those data are necessary for mission planning, aircraft control, safety, maintenance, warranty, compliance support, and performance analysis. Some features may not function if required location, device, or operational permissions are disabled.

Exedy may use identifiable Operational Data to provide the Services, investigate incidents, support warranty and repair decisions, improve safety and reliability, administer authorized dealer support, and comply with law. Exedy may also use aggregated or de-identified Operational Data to improve Products and Software, develop performance benchmarks, and analyze industry or equipment trends.

Unless you direct us, an integration you enable requires it, or disclosure is required by law, Exedy does not disclose identifiable field boundaries, customer job records, application records, or flight logs to unrelated customers, competitors, or data brokers. Exedy does not use identifiable Customer Content to solicit or serve your customers on behalf of an unrelated operator.

Business customers remain responsible for determining whether they have authority to upload or process information about customers, pilots, employees, contractors, landowners, field locations, chemical applications, or other individuals, and for providing legally required notices or obtaining required permissions.

07Cookies, Analytics, and Targeted Advertising

The Site and marketing communications may use cookies, pixels, tags, SDKs, local storage, web beacons, and similar technologies. These technologies may be operated by Exedy or third parties and may collect identifiers, device information, browsing activity, approximate location, campaign attribution, and interactions with the Site, emails, or advertisements.

7.1Types of Technologies

• 01Strictly necessary technologies support security, authentication, session management, forms, preferences, and core Site functions.
• 02Functional technologies remember choices and improve Site or account features.
• 03Analytics technologies help measure traffic, usage, performance, and campaign effectiveness.
• 04Advertising technologies may support Google Ads, YouTube, Meta/Facebook/Instagram, and similar campaigns, including measurement, audience creation, and retargeting.

7.2Sale, Sharing, and Targeted Advertising

Exedy does not sell Personal Information for money. However, our disclosure of identifiers and internet or electronic activity to advertising and analytics partners for cross-context behavioral advertising or targeted advertising may be considered a "sale," "sharing," or targeted-advertising processing under certain state laws.

Where required, you may opt out through the "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" link on the Site, through our cookie preference center, or by using a legally recognized universal opt-out preference signal, such as Global Privacy Control. Exedy will process recognized preference signals as required by applicable law. Browser "Do Not Track" signals are not standardized, and Exedy does not respond to them unless required by law.

Disabling cookies does not necessarily disable all tracking technologies and may affect Site functionality. You may also adjust browser, device, and advertising-platform settings. Marketing opt-out choices do not prevent transactional, safety, recall, account, or service communications.

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08How We Disclose Information

We may disclose information to the following categories of recipients for the purposes described in this Policy:

• 01Service providers acting on our behalf to operate the Exedy Software Platform, including account, data-management, integration, support, and diagnostic functions.
• 02Affiliates for the purposes described in this Policy.
• 03Our dealer-network enablement partner and authorized dealers to route leads and reservations, and to provide product demonstrations, sales, delivery, training, maintenance, warranty, repair, parts, and localized support.
• 04Service providers and contractors that perform cloud hosting, cybersecurity, payments, order processing, shipping, communications, email/SMS, analytics, advertising, CRM, customer support, learning management, mapping, weather, RTK/GNSS, warranty, repair, and professional services.
• 05Third-party integrations at your direction or when enabled by an account administrator, including compatible agricultural, mapping, operations, or reporting platforms.
• 06Government, regulatory, and legal recipients, including law enforcement, courts, insurers, and advisors, when reasonably necessary to comply with law, protect rights or safety, investigate incidents, respond to legal process, or address product-safety or security concerns.
• 07Parties to a corporate transaction, including potential or actual buyers, investors, lenders, insurers, advisors, or successors, as described in Section 9.
• 08Other parties with your direction, authorization, or consent.

Exedy requires service providers to process Personal Information only for authorized purposes and to provide appropriate confidentiality and security protections, subject to applicable contracts and law.

09Business Transfers

Exedy may be involved in a merger, acquisition, reorganization, financing, bankruptcy, sale of assets, or similar transaction, and Personal Information may be disclosed in connection with the evaluation of such a transaction, subject to appropriate confidentiality protections. If such a transaction occurs, Personal Information may be transferred as part of it. Any successor or Affiliate that receives Personal Information in this way will be required to handle it in a manner consistent with this Policy, unless and until this Policy is changed as described in Section 19.

10Data Retention

Exedy retains Personal Information only for as long as reasonably necessary for the purpose for which it was collected, to provide the Services, to comply with legal, accounting, tax, warranty, safety, and regulatory obligations, to resolve disputes, and to enforce agreements. Retention depends on the nature of the information and the relationship, including:

• 01Account and profile information, generally for the life of the account and a reasonable period afterward for security, audit, and legal purposes.
• 02Reservations, orders, invoices, payments, product registrations, warranty, service, repair, safety, and recall records, for the applicable business, tax, warranty, product-liability, and legal retention periods.
• 03Operational Data, according to account settings, customer agreements, service requirements, safety or incident needs, and backup schedules. Certain diagnostic or incident records may be retained longer when necessary for safety, warranty, litigation, or regulatory purposes.
• 04Website form and lead information, for as long as needed to respond, manage the commercial relationship, document consent, and support legitimate sales or service follow-up.
• 05Marketing information, until you opt out or the information is no longer needed, while retaining limited suppression records to honor opt-out requests.
• 06Cookie and analytics information, according to the duration configured in the relevant technology or provider settings.

When information is no longer needed, Exedy will delete, deidentify, aggregate, or securely isolate it, subject to backup cycles and legal requirements.

11Security and U.S. Data Hosting

Exedy uses reasonable administrative, technical, and physical safeguards designed to protect Personal Information, including access controls, authentication, encryption in transit, secure software-development and change-management practices, logging, vendor oversight, backups, and incident-response procedures, as appropriate to the information and system.

Exedy's core production environment for the Exedy Online Account, flight and operational records, and related application services is intended to be hosted on servers located in the United States. Certain vendors, support tools, communications systems, integrations, or backups may process limited information in other locations as permitted by law and contract.

No security measure or transmission method is completely secure. Users are responsible for safeguarding credentials, configuring account permissions, maintaining supported software and firmware, securing controllers and devices, and promptly reporting suspected unauthorized access or security incidents.

If a security incident affects Personal Information, Exedy will investigate and provide notice as required by applicable law and contract.

12Your Choices and Account Controls

• 01Account information. You may review or update certain account, profile, user, and organization information through the Exedy Online Account or by contacting support.
• 02Permissions and integrations. Account administrators may manage user roles, permissions, enabled integrations, and data exports. Disabling required permissions or integrations may limit functionality.
• 03Email. You may unsubscribe from promotional emails using the link in the message. Exedy may continue to send transactional, safety, warranty, recall, security, and account communications.
• 04SMS. You may opt out of promotional text messages by replying STOP or following the instructions in the message. Message and data rates may apply.
• 05Cookies and advertising. Use the Site's cookie preference center or "Your Privacy Choices" link and recognized universal opt-out signals where applicable.
• 06Data export or deletion. Where available, account owners or administrators may export or delete certain data through account tools. Some information may be retained for legal, safety, warranty, security, backup, or contractual reasons.

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13U.S. State Privacy Rights

Depending on your state of residence and whether an applicable law covers the relevant processing, you may have the right to:

• 01confirm whether Exedy processes your Personal Information and access or obtain a copy of it;
• 02correct inaccurate Personal Information;
• 03delete Personal Information, subject to legal exceptions;
• 04obtain certain Personal Information in a portable format;
• 05opt out of targeted advertising, the sale or sharing of Personal Information, or certain profiling;
• 06limit certain uses or disclosures of Sensitive Personal Information;
• 07withdraw consent where processing is based on consent;
• 08appeal Exedy's decision on a privacy request; and
• 09receive equal service and not be discriminated against for exercising privacy rights.

13.1Submitting a Request

You may submit a privacy request by:

• 01Email: support@exedydrones.com, with the subject line "Privacy Request"
• 02Mail: Exedy Drones, c/o EXEDY Globalparts Corporation, Attn: Privacy, 8601 Haggerty Road South, Van Buren Township, Michigan 48111-1607, USA
• 03Toll-free privacy request line: 1-800-346-6091

Exedy may request information reasonably necessary to verify identity, authority, account relationship, or residency. Authorized agents may submit requests where permitted by law, but Exedy may require proof of authorization and direct verification with the individual. Exedy will respond within applicable legal timeframes and may deny or limit a request where an exception applies.

13.2Appeals

If Exedy denies a request and applicable law provides a right to appeal, you may appeal by replying to the decision or by emailing support@exedydrones.com with the subject line "Privacy Appeal." Exedy will provide information about further complaint options where required.

14Supplemental Notice for California Residents

This section supplements the rest of this Policy for California residents. In the preceding 12 months, Exedy may have collected the categories of Personal Information described below, used them for the purposes in Sections 5 and 6, and disclosed them to the recipient categories in Section 8.

• 01Identifiers. Examples: contact details, account identifiers, IP address, device identifiers, signatures, customer and dealer numbers. Recipients: Affiliates, dealers, service providers, integrations, legal recipients. Retention: account, transaction, service, security, legal, and relationship-based criteria.
• 02Customer records and commercial information. Examples: contact, reservation, order, payment-status, product, subscription, warranty, service, and dealer records. Recipients: Affiliates, dealers, payment, shipping, and support providers, advisors. Retention: business, tax, warranty, product-safety, and legal criteria.
• 03Internet or electronic activity. Examples: browsing, clicks, cookies, app and account activity, device and diagnostic logs. Recipients: cloud, analytics, advertising, cybersecurity, software, and support providers. Retention: configured cookie duration; account, security, and service-need criteria.
• 04Precise geolocation and operational data. Examples: field boundaries, takeoff and landing points, mission paths, application maps, flight and controller logs. Recipients: Affiliates, service providers, authorized dealers, integrations at your direction. Retention: account settings, customer agreement, safety, warranty, incident, backup, and legal criteria.
• 05Professional or business information. Examples: employer, farm, operator, dealer, pilot, applicator, technician, license, certification, and training information. Recipients: Affiliates, dealers, training providers, service providers, legal recipients. Retention: relationship, training, service, legal, and compliance criteria.
• 06Audio, visual, and communications content. Examples: emails, chat, images, video, uploads, incident and warranty documentation. Recipients: support, warranty, legal, security, dealer, and service providers. Retention: support, warranty, incident, legal, and account criteria.
• 07Sensitive Personal Information. Examples: account credentials, precise geolocation, limited financial or regulatory identifiers. Recipients: service providers and partners necessary to provide, secure, support, and comply with the Services. Retention: only as reasonably necessary for disclosed purposes and legal obligations.
• 08Inferences. Examples: product interest, likely territory or dealer assignment, support priority, and marketing segments. Recipients: CRM, analytics, advertising, dealer, and marketing providers. Retention: commercial relationship, campaign, consent, and opt-out criteria.

Exedy does not sell Personal Information for money. Exedy may share identifiers and internet or electronic activity with advertising partners for cross-context behavioral advertising, as described in Section 7. California residents may opt out through "Your Privacy Choices," a recognized opt-out preference signal, or the request methods in Section 13.1. Exedy does not knowingly sell or share the Personal Information of individuals under 16.

Exedy does not offer a financial incentive or price or service difference in exchange for Personal Information unless a separate notice describes the material terms and required consent.

15Third-Party Services and Integrations

The Services may link to or integrate with third-party websites, applications, mapping, weather, RTK/GNSS, agricultural-management, payment, shipping, communication, or regulatory services. Exedy does not control the privacy practices of independent third parties. Information you direct Exedy to send to a third party, or information collected directly by that third party, is governed by the third party's privacy notice and agreement. This section does not apply to service providers acting on Exedy's behalf, or to Exedy's Affiliates, whose processing for the Services is covered by this Policy.

You should review the privacy and security settings of each integration. Account administrators are responsible for authorizing integrations and understanding what information will be exchanged.

16Marketing Communications

Exedy may use contact and interaction information to send product, training, event, dealer, maintenance, seasonal, and promotional communications. Exedy will obtain consent where required for email, SMS, or telephone marketing. You may opt out at any time as described in Section 12. Exedy works with authorized dealers to honor valid opt-out requests across the communications they send on Exedy's behalf.

17Children's Privacy

The Services are designed for commercial agricultural, industrial, forestry, dealer, and professional operators and are not directed to children under 16. Exedy does not knowingly collect Personal Information online from children under 13. If Exedy learns that it has collected Personal Information from a child in violation of applicable law, it will take reasonable steps to delete it.

18International Users

Exedy is based in the United States, and the Services are primarily designed for U.S. commercial operators. If you access the Services from another country, your information may be transferred to and processed in the United States, where privacy laws may differ. Exedy will use legally required safeguards for international transfers where applicable.

19Changes to This Policy

Exedy may update this Policy to reflect changes in the Services, data practices, technology, legal requirements, or business operations, including changes in Exedy's corporate structure or Affiliates. The updated Policy will identify the "Last Updated" date. If a change is material, Exedy will provide additional notice through the Site, Software, Exedy Online Account, email, or another appropriate method and will obtain consent where required by law.

20Contact Exedy

Questions, concerns, security reports, and privacy requests may be directed to: